Terms of service

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use this website.

3. Orders

All orders are subject to acceptance and product availability.
After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not mean it has been accepted.
We reserve the right to refuse or cancel any order for reasons including pricing errors, product availability, suspected fraud, or other legitimate business reasons.

4. Prices and Payment

All prices displayed on our website are in GBP (£) unless otherwise stated.
Prices include VAT where required by UK law.
Payment must be received in full before your order is dispatched.
We use secure payment providers to process transactions.

5. Shipping

Orders are processed and dispatched within 2 working days after successful payment.
Delivery times are estimates and may vary depending on the destination and courier.
We are not responsible for delays caused by events outside our reasonable control.

6. Returns and Refunds

Our Refund & Returns Policy forms part of these Terms.

If your goods are faulty, damaged, or not as described, you have rights under the Consumer Rights Act 2015.

If you purchase online, you may also have cancellation rights under the Consumer Contracts Regulations 2013.

Our voluntary 30-day return policy is provided in addition to your statutory rights.

7. Product Information

We aim to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, or cancel orders where necessary.

8. Intellectual Property

All content on this website, including text, graphics, logos, photographs, product images, and designs, is owned by or licensed to [Your Business Name] and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded under UK law.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of this website or the purchase of our products.